Chris Intae is a UX Architect & Product Designer
Currently staff-level @ athenahealth
Adesignleader
who transforms complex business challenges into measurable outcomes through customer-first product strategy. At athenahealth, I architect end-to-end experiences that drive business impact—including an onboarding platform that reduced implementation cycles by 78% and a personalized sales presentation generator app that attributed to $27M+ in sales annually.
With 14+ years bridging product design, development, user experience, and growth marketing, I combine strategic vision with technical execution to deliver innovation at scale.
athenahealth
Quick Start Guide
role
Lead Product Designer
oversightStrategyUX/UIVisualPrototypingUI Dev
GATransformed spreadsheets to web-forms for better customer onboarding experience & streamlined operations.
Key
Metrics
Reduction in customer data gathering52%
Shorter cycle time from closwed-won to go-live18%
Reduction in effort for virtual onboarding17%
athenahealth
TACO Tool
role
Lead Product Designer
oversightStrategyUX/UIVisual
GAPersonalization at scale, improving productivity, and closing deals faster.
Key
Metrics
Attributed revenue influenced (annualized)$27M+
Productivity gain (annualized)$125k+
Internal hours saved (annualized)4k+
athenahealth
CSM Hub
role
Lead Product Designer
oversightStrategyUX/UIVisualPrototyping
PilotAn extension of a CSM: Entry-point to enhance client relationships.
KPIs
Monthly active users (MAUs)
Navigated to Case Management
Contact Management Actions Taken