Chris Intae

Chris Intae is a UX Architect & Product Designer

Currently staff-level @ athenahealth

Adesignleader

who transforms complex business challenges into measurable outcomes through customer-first product strategy. At athenahealth, I architect end-to-end experiences that drive business impact—including an onboarding platform that reduced implementation cycles by 78% and a personalized sales presentation generator app that attributed to $27M+ in sales annually.

With 14+ years bridging product design, development, user experience, and growth marketing, I combine strategic vision with technical execution to deliver innovation at scale.

athenahealth

Quick Start Guide

role

Lead Product Designer

oversightStrategyUX/UIVisualPrototypingUI Dev
doctors struggling with paperworkGA

Transformed spreadsheets to web-forms for better customer onboarding experience & streamlined operations.

Key
Metrics

Reduction in customer data gathering52%

Shorter cycle time from closwed-won to go-live18%

Reduction in effort for virtual onboarding17%

athenahealth

TACO Tool

role

Lead Product Designer

oversightStrategyUX/UIVisual
sales team presenting personalized sales deckGA

Personalization at scale, improving productivity, and closing deals faster.

Key
Metrics

Attributed revenue influenced (annualized)$27M+

Productivity gain (annualized)$125k+

Internal hours saved (annualized)4k+

athenahealth

CSM Hub

role

Lead Product Designer

oversightStrategyUX/UIVisualPrototyping
doctors struggling with paperworkPilot

An extension of a CSM: Entry-point to enhance client relationships.

KPIs

Monthly active users (MAUs)

Navigated to Case Management

Contact Management Actions Taken

It's 7:14 pminBoston

Connect @ anytime